:: Financial Industry - The Graytrout Group ::

Financial Industry Offerings

"Graytrout offers excellent service and they have a lot of experience in the banking industry. We felt it was better to bring in an expert to do our professionalism training. Our trainer made the training humorous, fun, and she related well to everyone."

Katy Hohman - Director of Marketing
Bank of Madison, Madison, GA

For two decades The Graytrout Group, Inc. has been helping financial industry clients improve asset, fee and core deposit growth. We offer practical and results oriented solutions designed to improve the customer contact processes, skills and resources your employees need to support your corporate initiatives. Our solutions are customized for your institution’s needs, and may be used as a single event, ongoing program or special project, and are available in a variety of investment ranges.

Building Customer Relationships
Bring in and convert more customers:

Referring the Bank

Cross Selling

Officer Calling

Phone Marketing

Managing Customer Relationships
Help employees keep your most valuable asset—your customers:

Signature Service

Professionalism in Banking

Effective Negotiation

Managing Employee Performance
Ensure employees do their part in helping to reach performance and relationship initiatives:

Sales Performance Management

Inspecting & Coaching

Pipeline Management

Incentive Program Design

Consulting Services
Let our experience help your management team drive the results you need:

Mystery Shopping